General
Service Area
Global
Are there always two Pilots onboard and what is their experience?
Yes, there are always two highly trained pilots assigned to your aircraft. With 27 years of accident-free operations, our pilots’ training and experience are some of the most robust in the industry.
Does it cost extra for fuel or the flight crew?
No, there are no additional costs for fuel or the flight crew. Fuel Surcharge may apply based on Jet A Index.
Can Members schedule the use of multiple aircraft on the same day?
Yes, unlike most other private jet services, Jet Card Members may schedule multiple aircraft on the same day. Members may also interchange between aircraft types for the most efficient use of funds.
How do I arrange my flights?
Each Member is assigned a personal travel representative 24/7/365 who will take care of all flight reservations and special requests.
Is taxi time added?
Jet Card Members are billed only for the flight time they occupy the aircraft plus a flat 6 minutes for taxi in and out time.
How many passengers can the aircraft accommodate?
The NICHOLAS AIR fleet can accommodate the following number of passengers in each aircraft type:
Pilatus PC-12 – up to six passengers
Phenom 100 – up to five passengers
Citation CJ3+ & Phenom 300E – up to nine passengers
Citation Latitude & Challenger 350 – up to nine passengers
Gulfstream G600 – up to thirteen passengers
If you would like to bring luggage such as skis, golf bags, etc. please notify your NICHOLAS AIR Personal Travel Representative so that the crew may plan accordingly.
How long is my rate guaranteed?
Hours never expire and the hourly rate is guaranteed for 12 months.
Is catering or ground transportation provided by NICHOLAS AIR?
Yes, complimentary concierge services for catering, ground transportation, hotel reservations, etc. are provided as an added value benefit to jet card Members. Special requests may be made to your Personal Travel Representative at the time of booking.
Am I covered by a NICHOLAS AIR insurance policy?
Yes.
What is the cancellation policy?
Only if NICHOLAS AIR incurs an expense will a cancellation fee be imposed. Some programs offer as little as 12 hours’ notice prior to takeoff in order to avoid a cancellation fee.
Are there international fees when traveling to destinations outside the United States?
Trips that arrive at or depart from locations outside of the United States are subject to international fees. The international fees vary based on the location.
Program Specific
What Is A Jet Card?
A Private Jet Card offers Members the ability to deposit funds to secure hours in the program at a fixed hourly rate. Members have the option to purchase a block of hours in a specific aircraft (BLUE Jet Card) or make a deposit that can be used for the entire fleet (RISE Jet Card).
Is there an hourly or daily minimum for a NICHOLAS AIR Jet Card?
The daily minimum is 1 hour and includes taxi time.